Questions & AnswersEverything at a glance.

Questions? Answers! Here you will find an overview of the most important information about our Hotel Annaberg. If your question is not answered, please feel free to send us an e-mail or simply call: +49 6322 9400-0.

If you suffer from lactose, gluten or other intolerances, please let us know.

You can check into your room from 3:00 p.m. Please make your room available to us again by 11:00 a.m. on the day of departure.

You can store the bicycles you have brought with you safely and free of charge in our bicycle room. Alternatively, you can rent bicycles and eBikes from one of the local bicycle dealers on a daily basis for a fee.

We serve our rich vintner's breakfast daily as a buffet in our restaurant. Please pay attention to the "one-way principle" here and, if possible, use the breakfast times that are less in demand.

We wish you a pleasant start to the day!

Breakfast times
 Monday to Friday: 07:00 to 10:00 a.m.
 Saturday to Sunday and public holidays: 07:00 to 11:00 a.m.

In some rooms we allow the accommodation of pets. Please indicate your four-legged friend when booking (€ 15.00 per day).

Of course, little travellers are also very welcome here.

Children up to 11 years of age even stay free of charge - in their parents' bed or in an available extra bed. From the age of 12, the normal prices apply.

To find the right room for your family, please enter the number of adults and children travelling with you in our online booking mask. If you would like a baby or extra bed for your child(ren), please select this option later in the extras section. Otherwise, this means for us: your child/children sleep in the parents' bed.

If you would like an additional pillow or blanket in your hotel room, please contact our staff at reception.

Our main building has a lift that connects the lobby, vaulted cellar and upper floor without barriers.

Free hotel parking spaces are available in front of our hotel.

Our hotel has exclusively non-smoking rooms. The hotel is generally non-smoking.

Take a safe holiday - cancellation without risk

 To ensure that you are compensated for possible financial losses in the event of cancellation or interruption of your holiday due to illness, accident or unemployment - even within the family - we recommend the products of our partner ERGO Reiseversicherung, the market leader among travel insurers in Germany.

 Don't forget travel insurance - it can be expensive without it.

Cancellation insurance not only offers you protection in the event of cancellation, but also in the event of an unexpected interruption to your trip. In this case, ERGO travel insurance covers the costs for the unused days of your stay. This means you are optimally protected financially before and during your trip. The loss of your hotel or holiday apartment key and damage to furniture are also covered. The CancellationPlus insurance offers even more.

In addition to the benefits of the cancellation insurance, it also includes repatriation with emergency medical assistance (not covered by statutory health insurance), luggage insurance and bicycle protection.

Your contact for insurance questions is always ERGO.

Book your travel insurance now >>

Let us spoil you with culinary delights in our restaurant. You will find comprehensive information on our restaurant page.

Current information about the opening of the restaurant >>

Restaurant hours: Monday to Sunday from 05:00 p.m. to 10:00 p.m. (warm cuisine until 08:30 p.m.).

Our reception is currently open at the following times:

 Tuesday: 15:00 to 22:00
Wednesday to Saturday: 07:00 to 22:00
Sunday: 07:00 to 22:00

If your arrival time on the day of departure is delayed, please let us know in good time.

Unfortunately, wellness offers such as sauna use are still prohibited at the moment. As soon as the Corona state ordinance allows this again, we will of course reopen the sauna area for you at short notice.

WiFi is available free of charge throughout the hotel. Please log in to our WiFi network with the password "hbphwlan".

We accept cash as well as EC cards and American Express, MasterCard and Visa.